VISION, MISSION, SERVICE PLEDGE

 

VISION

 

Nasipit Water is a progressive industry leader providing high quality water through efficient and reliable water system.

 

MISSION

 

  • To provide adequate, sustainable and potable water to all barangays.
  • To employ modern and environmental friendly technology in order to upgrade the water system.
  • To enhance the skills, maximize potentials and develop appropriate work values of employee through training and seminars.
  • To maintain linkages with the LGU and concerned national agencies for implementation of responsive environmental programs.

 

SERVICE PLEDGE:

 

We, the Board of Directors, Management and employees of Nasipit Water District commit to:

Wear a smile always as we serve you, our valued costumers, promptly, efficiently and with utmost courtesy and respect from Mondays to Fridays (except legal holidays), 8:00 AM – 5:00 PM (no noon break);

Ascertain that you are our No. 1 priority and assure the delivery of safe, potable drinking water through constant treatment, maintenance and upgrading of our water system;

Treat you in a professional manner and provide you with personalized individual attention to answer your specific needs;

Explain clearly the answer to your queries like requirements for new installation of service connection, flow of service, estimated cost of materials, installation time, billing consumption and other complaints and ensure strict compliance with service standards with written explanation for any delay;

Respond to your service complaint the soonest through our complaint and assistance desk though our complaint and assistance desk available from 8:00 AM – 5:00 PM (no noon break) or through our hotline 1622.